Okay Game FAQ —
Every Answer You Need

Creating an Okay Game account takes under 60 seconds. Go to /register, enter your mobile number and a password, then tap the confirm button. You will receive a one-time verification code on your phone — enter it and your account is ready. No email address is required. Once registered, you can deposit via bKash or Nagad and start playing immediately.

You must be at least 18 years old to register and play at Okay Game. By creating an account, you confirm that you meet the minimum age requirement. Okay Game reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed and any funds returned.

Basic play and deposits do not require identity verification. However, to process withdrawals above a certain threshold, Okay Game may ask you to complete a quick KYC (Know Your Customer) check. This typically involves submitting a photo of your National ID card. Verification is usually completed within a few hours. Verified accounts also benefit from faster withdrawal processing — under three minutes on average.

On the login page, tap "Forgot Password" and enter the mobile number linked to your Okay Game account. You will receive a reset code by SMS. Enter the code, set a new password, and you are back in. If you no longer have access to the mobile number on your account, contact Okay Game support via live chat and the team will help you recover access after identity verification.

No. Each player is allowed one Okay Game account only. Creating multiple accounts is a violation of the Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have it resolved without penalty.

To close your account, contact Okay Game support via live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. Account closure requests are processed within 24 hours. If you are closing your account for responsible gaming reasons, consider using the self-exclusion tool instead — it gives you more flexibility to return when you are ready.

Go to the Cashier section of your account and select Deposit. Choose your preferred payment method — bKash, Nagad, or Rocket — enter the amount, and confirm. You will be prompted to complete the payment in your mobile wallet app. Deposits are credited to your Okay Game account instantly. The minimum deposit amount is ৳100.

Go to the Cashier section and select Withdraw. Enter the amount and your bKash, Nagad, or Rocket number, then confirm. For verified accounts, withdrawals are processed in under three minutes on average. Unverified accounts may experience slightly longer processing times. There is no minimum withdrawal amount and Okay Game charges no fees on withdrawals.

The minimum deposit is ৳100. There is no fixed maximum deposit, though very large deposits may require additional verification. For withdrawals, there is no minimum amount. Daily withdrawal limits depend on your account verification level — verified accounts have higher limits. Contact support if you need to process a withdrawal above the standard daily limit.

Most deposits appear instantly. If yours has not arrived after five minutes, first check that the payment was completed successfully in your bKash or Nagad app. If the payment went through but the balance has not updated, contact Okay Game support via live chat and provide your transaction reference number. The team will locate the payment and credit it manually, usually within 15 minutes.

Okay Game does not charge any fees on deposits or withdrawals. Your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own standard transaction fees — check with your provider for details. The amount you deposit is the amount credited to your Okay Game account, and the amount you request to withdraw is the amount sent to your wallet.

The welcome bonus is credited automatically when you make your first deposit. There is no promo code needed. Okay Game matches your first deposit 100%, up to ৳5,000. So if you deposit ৳1,000, you play with ৳2,000. The bonus is available to all new players who register and deposit for the first time. Make sure you have not previously held an Okay Game account, as the welcome bonus is for new players only.

Bonus funds come with a wagering requirement before they can be withdrawn. The standard wagering requirement on the welcome bonus is 20× the bonus amount. For example, if you receive a ৳1,000 bonus, you need to wager ৳20,000 in total before the bonus converts to withdrawable cash. All games contribute to wagering, though crash games and slots typically contribute 100% while live dealer games may contribute at a lower rate. Check the promotions page for the exact contribution rates.

Log in to your Okay Game account every day to collect your daily reward. The reward increases with consecutive login streaks — a 7-day streak unlocks a bonus multiplier, and a 30-day streak unlocks a premium reward. If you miss a day, your streak resets. Daily bonuses are credited automatically to your account balance and can be used on any game in the Okay Game library.

Yes. When you refer a friend to Okay Game and they register and make their first deposit, you receive a referral bonus credited to your account. Your friend also benefits from the standard welcome bonus. You can find your unique referral link in the promotions section of your account. There is no limit to how many friends you can refer — each successful referral earns you a bonus.

Yes, bonuses have an expiry period. The welcome bonus must be wagered within 30 days of being credited. Daily login bonuses expire after 24 hours if not used. Promotional bonuses have their own expiry dates, which are stated clearly in the promotion details. Expired bonuses are removed from your account automatically. If you are unsure about the expiry of a specific bonus, contact support before it expires.

Crash games work on a simple mechanic — a multiplier starts at 1× and climbs upward. You place your bet before the round starts, then watch the multiplier rise. At any point, you can cash out and lock in your winnings at the current multiplier. If you wait too long and the crash happens before you cash out, you lose your stake. Rounds typically last between 5 seconds and a few minutes. The minimum bet on Plants vs Dino and Boom Legend is ৳10.

RTP (Return to Player) is the percentage of all wagered money that a game pays back to players over time. Here are the RTPs for the main Okay Game titles:

• Plants vs Dino — 97%
• Boom Legend — 97%
• Baccarat (Banker bet) — 98.94%
• Fortune Dragon — 96.5%
• Zuma Dragon — 96.8%
• Ganesh Fortune — 97.2%
• Ludo Quick — Fair Play Certified

Higher RTP means better long-term value for the player. Baccarat's Banker bet is one of the best-value bets in the entire Okay Game library.

Yes. Every game in the Okay Game library uses a certified Random Number Generator (RNG). This means every spin, card deal, dice roll, and crash outcome is completely random and cannot be predicted or manipulated. The platform is audited regularly by independent testing agencies to confirm that all games operate within their stated RTP parameters. Okay Game publishes RTP figures for every title so you always know the odds before you play.

Baccarat is one of the simplest card games available at Okay Game. You bet on one of three outcomes — Player wins, Banker wins, or Tie. Two cards are dealt to both the Player and Banker hands. The hand closest to 9 wins. Face cards and tens count as zero; aces count as one. The Banker bet has a house edge of just 1.06%, making it one of the best bets in the casino. Okay Game offers both standard and live dealer Baccarat, with live tables running 24/7.

Ludo Quick follows the same rules as the classic Ludo board game you already know — roll the dice, move your pieces around the board, and get all four pieces home before your opponents. The difference is that you are playing for real money. Rounds are designed to be quick, and the dice rolls use a certified fair RNG so every roll is genuinely random. It is a great option for players who want something familiar with real stakes added.

Most games at Okay Game have a minimum bet of ৳10. This includes crash games like Plants vs Dino and Boom Legend, as well as slots like Fortune Dragon, Zuma Dragon, and Ganesh Fortune. Live dealer Baccarat tables may have slightly higher minimums depending on the table. There is no maximum bet limit for standard games, though very large bets may require account verification.

Visit the App page on the Okay Game website and follow the download instructions for your device. The Android APK can be downloaded directly from the site — you may need to enable "Install from unknown sources" in your phone settings. The iOS version is available through the standard installation process described on the app page. The app is free to download and takes under a minute to install.

The Okay Game app offers a noticeably better experience on mobile devices. Games load faster, use less mobile data, and feel more natural on a touchscreen. The app also supports biometric login (fingerprint or face ID), sends push notifications for new games and promotions, and remembers your preferences. If you play Okay Game regularly on your phone, the app is the better way to do it. The browser version works fine for occasional play or on desktop.

The Okay Game app runs on Android 6.0 and above, and iOS 12.0 and above. Most smartphones released in the last five years will run the app without any issues. The app requires approximately 45MB of storage space. A stable internet connection is recommended for the best experience — 4G or Wi-Fi works well. The app is optimised to use minimal data so it works on standard mobile data plans without burning through your allowance.

When you first install the Okay Game app, you will be asked to allow notifications. Tap "Allow" to enable them. If you declined initially, go to your phone's Settings, find the Okay Game app, and enable notifications from there. Push notifications alert you when new games go live, when your daily bonus is ready to collect, and when limited-time promotions are available. You can customise which notifications you receive from within the app settings.

Go to your account settings and find the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it comes into force — this is a deliberate safeguard. Decreasing a limit takes effect immediately. Okay Game encourages all players to set limits that match their entertainment budget.

Yes. Okay Game offers both temporary breaks and permanent self-exclusion. A temporary break lets you pause your account for 24 hours, 7 days, or 30 days. During a break, you cannot log in or place bets. Self-exclusion is a longer-term option — you can exclude yourself for 6 months, 1 year, or permanently. To activate self-exclusion, go to the Responsible Gaming section of your account settings or contact support. Self-exclusion cannot be reversed during the chosen period.

Yes. You can set a session time reminder in your account settings. Once enabled, Okay Game will display a notification after you have been playing for your chosen duration — for example, 30 minutes or 1 hour. The reminder is a prompt to take a break, check your balance, and decide whether to continue. It does not force you to stop, but it helps you stay aware of how long you have been playing.

If you feel that your gaming is getting out of control, the most important step is to reach out. Okay Game's support team is available 24/7 via live chat and can help you activate self-exclusion or deposit limits immediately — no forms, no waiting. You can also visit the Responsible Gaming page for more information and resources. Gaming should always be entertainment. If it stops feeling that way, please use the tools available or speak to someone you trust.